2019 Travel amazing technology Trends

We’ve taken a glance at the key trends that are foretold to form a bearing on the travel sector throughout 2019. usually we’re seeing a requirement for a quicker, additional seamless associate degreed interactive travel expertise with an ever increasing variety of travellers (74%) designing their visits on the net and solely thirteen exploitation travel agents.  The travel expertise has been extended by technology, with travellers still re-experiencing their trip on social media and in photos and video means when they’ve came home. 

Artificial Intelligence (AI)

The adoption of computer science to line to rise throughout 2019 as additional brands see it as a route to improved client service and reduced prices.  Chatbots are more and more being employed by hotels, airlines and attractions to deliver instant responses to issues and queries.  AI is additionally being employed to analyse information to spot trends related to client satisfaction, manage inventories and report on business performance.

Virtual Reality (VR)

The adoption of VR has seen associate degree explosive growth in recent years with most of the uptake ab initio targeted on the recreation business.  However, in recent years associate degree increasing variety of travel brands have adopted this technology. computer game has the power to remodel the travel expertise, not simply in-destination except for people that can’t travel.  It’s significantly effective within the analysis method, permitting folks to ‘try before they buy’ once exploring hotels and attractions.  Some brands even complement the visual expertise with real stimulants like wind, aromas etc.   A collaboration between Thomas Cook and Samsung Gear VR to showcase their destinations round the world generated a four-hundredth come on investment among the primary three months.

Augmented Reality (AR)

The travel and cordial reception sector has been slow to adopt this technology however Brobdingnagian advances are expected in 2019, from 3D bedroom views to recreation apps in destinations.

AR is analogous to VR however instead of exchange the real-world surroundings, it augments it by overlaying digital elements.  It’s tried to be a useful gizmo to permit business businesses to change the means that guests understand their surroundings.  It may be used throughout the visitant journey, from the analysis purpose, in-destination and when the visit. 

One of its main benefits is that it’s less costly than VR as users solely would like access to a smartphone or pill with net access. as an example, the Hub edifice from Premier hostel uses wall maps in its rooms that, once viewed through a smartphone, embody native places of interest. increased reality may be used at attractions too. as an example, a user could purpose a smartphone at a edifice to access a menu or at a historic landmark to seek out out additional concerning its history.  Beacon technology permits the travel business to push notifications via Bluetooth once guests enter a location. 

Recognition Technology

Finger print recognition, automatic face recognition and tissue layer scanning has been around for a minute currently however it's foretold to grow in 2019.  Face recognition, especially, has nice potential for the travel sector. information collected from the traveler will modify the supply of individualized services, rewards and associated services eg. business lounge access at associate degree landing field or spa discounts at a edifice.   Payment processes may be fast-tracked, with loyalty schemes, bonuses and discount codes mechanically applied on recognition. 

Heathrow Airport’s £50M bioscience project is attending to totally deploy automatic face recognition for departures by Summer 2019 to contour the passenger’s journey, reducing journey time by up to a 3rd.

Personalisation

A individualized approach is taken into account to be a pre-requisite recently and a novel expertise is extremely valued within the business business specifically, whether or not on a vacation or a business trip. once it involves itineraries, custom-built travel content goes to be higher received than generic travel guides.  Booking.com’s travel predictions report (based on guest reviews from their own site) state that forty first of travellers wish brands to use AI to supply individualized travel recommendations.   However, the necessity to capture information can perpetually have to be compelled to be balanced with travellers’ personal privacy.

A key to success for travel brands throughout 2019 are the power to extract customers insights from information and use the data obtained to enhance each step of the travellers’ journey.

Internet of Things (IoT)

Due to its competitive nature, the travel sector has really been associate degree early adoptive parent of IoT and it's expected to bring disruption to the business, giving improved potency and a additional individualized expertise. in an exceedingly recent travel trends survey, eighty six of airline firms aforesaid that they believed that IoT can deliver ‘clear advantages over consecutive 3 years’.

IoT involves the interconnectivity of devices, systems and processes. as an example, edifice guests can more and more have the chance to regulate their temperature and lighting, management their TV and check up on their rooms exploitation their phones.  In airports, real time flight notifications, directions to gates and knowledge on security checks are delivered to the visitors’ devices.  On flights, sensors in seats will live anxiety and association levels, vital sign and rate.  Locating of luggage at airports are potential via smartphones and bags will even find passengers via sensors connected to bags.  In destinations, sensors can collect information on the habits of travellers and their reactions to attractions to optimise the expertise.

Social Media

Overtourism was a giant discussion purpose throughout 2018, and also the role of social media, Instagram especially, in contributory to it.  Last year the capital of Austria tourer Board urged guests to place down their smartphones and ‘See Vienna, not #Vienna’.  We’re not expecting to examine the influence of social media diminish any time shortly however we'll see additional discussion on however influencers will use their profiles to combat overtourism.

According to predictions from Hub of the Universe Consulting cluster, Millennials can account for nearly five hundredth of travel pay by 2020 therefore the business must make sure that all the tools that they have to satisfy their distinctive wants are without delay accessible.